Q. Can I print the map that is displayed?
A. Use the standard functions built into your browser to print the map. Make sure the map is completely loaded before trying to print.
Q. How can I learn more about the locations I've found using the Locator?
A. Click on the mortgage specialist name on the Search Results page for more details.
Q. Why are there multiple mortgage specialists in the same location? I thought they were mobile?
A. Our mortgage specialists are mobile and can come to you when and wherever it's convenient; however we have grouped them according to the Branches that they most often serve.
Q. Why do I only see a limited number of specialists in the search result?
A. Our search engine displays results for the mortgage specialists associated with the closest branch based on your search criteria and then further refines that list by your language preference If there is another branch in your area, click on it to see the list of specialists who are associated with that branch.
Q. There are no mortgage specialists in my area - what can I do?
A. If no mortgage specialists are returned based on your search criteria - please call 1-866-864-8003.
Q. No mortgage specialists in my province speak my language of preference - what do I do?
A. Call us at 1-866-864-8003, and we will try our best to find someone who can assist you in your language of preference.
Q. What is the benefit of contacting a mortgage specialist using this tool?
A. By using this tool we will be able to ensure that an RBC mortgage specialist contacts you using the contact method of your choice within 24 hours.
Still having trouble? Try ...
- Checking the address for spelling.
- Using the specific street address rather than the nearest intersection or vice versa.
- Including "North", "South", "East", or "West" with the address, if appropriate.
- Spelling out any street abbreviations.
- Omitting the building number from the street address (e.g. "West Long Avenue" instead of "555 West Long Avenue") to generate a list of candidates from which to choose. Or try entering the closest intersection.
- Entering a neighbouring community if you are unable to locate a smaller town or village.